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Chris Rowland was brought in as CEO of Pet Supplies Plus when the franchisees were experiencing issues as the company went through a transition period. With over 430 locations in 33 states, turning around the culture of the company was no easy feat. Rowland credits a focus on bringing the mission of his company to life through a focus on local markets. Click play to find out more about what Pet Supplies Plus is doing for its local markets.

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